Get in touch
We welcome questions, feedback, and especially corrections — Orlando details change often and reader reports help keep the guides accurate.
Email: info@orlandocompass.com
We read everything but cannot always reply individually. We are an independent guide and cannot make, change or look up bookings — those are handled by the parks, hotels and partners directly.
What we can and cannot help with
To set expectations: we can help with general questions about how the guides' advice applies, point you to the right page, and act on corrections and feedback. We cannot access, create, change, cancel or look up any booking, reservation, ticket or payment — Orlando Compass is an independent guide with no link to the parks' or partners' systems. For anything tied to a specific booking, contact the park, hotel, airline or partner you booked with directly; they are the only ones who can act on it.
Reporting an error
If something is out of date or wrong, please include the page and what you saw versus what you expected. Specifics let us fix it quickly. Remember that ticket products, hours and ride availability change frequently — we aim for evergreen guidance and recommend confirming current specifics on official sites.
How to write a useful correction
The most actionable reports include four things: the exact page (URL or title), the specific sentence or claim in question, what you observed instead (ideally with the official source you saw it on), and the date you checked. That lets us verify and correct quickly without a back-and-forth. General "something seemed off" notes are still welcome, but specifics are what get fixed fastest — and they genuinely improve the guide for the next reader.
Response times & expectations
This is an independent guide, not a staffed help desk, so please expect that not every message gets an individual reply — corrections in particular are often actioned silently by updating the page rather than answered personally. We prioritise factual fixes that help all readers over one-to-one trip-planning advice (the guides are written to answer the common questions in depth). If your question is answered somewhere on the site, the fastest help is usually the relevant guide itself.
Partnerships & press
For partnership or media enquiries, use the same address with a clear subject line. Note our independence policy: we do not accept payment to change recommendations — see the affiliate disclosure and about page.